Terms of Service

These Terms of Service form a binding agreement between you (the Client) and On Point Marketing Solutions, LLC regarding the provision of digital marketing services, including SEO, paid media management, social media, content, and related consulting.

1. Services Provided

On Point Marketing Solutions, LLC will deliver the marketing services described in your signed proposal, statement of work, or service agreement (e.g., SEO, paid ads, landing pages, reporting). We may use subcontractors, software, and methods we choose to fulfill the work, provided results align with the agreed scope.

2. Timelines and Client Cooperation

Marketing timelines depend on your industry, competition, and platform policies. Dates for audits, launches, or deliverables are estimates. Delays caused by late approvals, missing logins, incomplete brand assets, or other client-side holdups may extend schedules without penalty to On Point Marketing Solutions, LLC.

3. Fees and Ad Spend

Client agrees to pay On Point Marketing Solutions, LLC agency fees according to the billing schedule in the contract, often as a monthly retainer or installment plan. Agency fees cover strategy, management, and labor only. Advertising spend paid directly to Google, Meta, or other networks is separate and remains the Client’s responsibility unless otherwise stated in writing. We do not advance media budgets on your behalf.

4. Term and Cancellation

Some services, especially SEO and ongoing ad optimization, benefit from sustained effort. Initial commitment periods, if any, are defined in your agreement. After any initial term, services may continue month to month. Written notice (typically 30 days) is required to cancel recurring services. Upon termination and payment of outstanding invoices, On Point Marketing Solutions, LLC will help transfer access to ad accounts, analytics, and related assets back to the Client where applicable.

5. Limitation of Liability

To the fullest extent permitted by law, On Point Marketing Solutions, LLC is not liable for indirect, consequential, special, or punitive damages arising from our services, including lost profits, downtime, or loss of data. Our total liability for any claim related to the services shall not exceed the agency fees paid by the Client to On Point Marketing Solutions, LLC in the sixty (60) days before the event giving rise to the claim.